Support ticket needs to be log on “servico.mantratecapp.com” ( Attached is the process )
Click on support request (Software query) / RMA Request (RMA Query)/ Installation Request (Installation Query) etc.
Fill all your information there and submit.
The ticket will be generated and auto mail will be received in an inbox and you can track from the same ticket number.
Within 24 hours, a response will be given to the ticket
Click Here To Online Support:- servico.mantratecapp.com
The team will send an e-mail or give a call to you and take the remote connection to resolve the issue. After each software supports call support, the team will update about the support log and set the status. If you will not be satisfied and have any query, you can send an e-mail within the same ticket or create a new one.
You can send an e-mail for any of your hardware related queries. The team will forward the call to engineer. The engineer will give a call to you or team will provide you with the engineer's contact details. You can track the ticket number for the same – the team will update about the support also.
The team will let you know the device status, repairing status and also notify the details as per the query.