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Create tickets, track requests, and get expert assistance for your hardware and software queries instantly - all from one dedicated portal.
Average Response Time: Within 24 Hours
Follow these simple steps to log your request on our dedicated portal and get rapid, expert assistance.
Log on to servico.mantratecapp.com to access the centralized support dashboard where all requests are managed.
Choose from Software Query, RMA Request, or Installation Request based on your specific needs.
Fill in your details and submit. You'll receive an auto-email with a ticket number to track progress directly from your inbox.
Send an email regarding any hardware-related queries. Our team will forward your request to a specialized engineer or provide you with direct engineer contact details. We ensure complete transparency with ticket tracking for every hardware issue - from diagnosis to resolution.
Get Hardware HelpStay informed about your device status at every stage. Our RMA support team provides real-time notifications on repair status, device condition, and query-specific details to keep your operations running smoothly - eliminating uncertainty throughout the return and repair process.
Check RMA StatusOur expert team is ready to assist you with any biometric hardware, software, or RMA concern. Reach out today and get the resolution you need - fast.