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Elevate Your Support with Servico

We are engaged in offering state-of-the-art Biometric Fingerprint Attendance Machine Maintenance Services to our clients across the country.

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Mantra Servico

MANTRA SERVICO is a web-based tool which is developed for customer support and it has the capability to generate and track complaints regarding the devices supplied by Mantra.

It also enables customer relation teams to monitor the total number of complaints received in particular regions to provide better support through deploying more resources in a particular region.

This application allows the customers to register complaints and helps them to track the status of the same, with regular updates via mail.

Call Request Tracking

One click tracking for all your support requests ensuring complete transparency.

Centralized Database

Comprehensive database for each request maintaining history and context.

Region-wise Assigning

Smart routing of call requests based on region for faster on-site resolutions.

Auto Escalation

Automatic escalation logic for unresolved requests to ensure accountability.

Regular updates on each request by SMS/Mail ensuring you never miss a status change.

Servico Solutions and Services
100%
Resolution Rate
Support Experts

Solutions & Services

We are engaged in offering state-of-the-art Biometric Fingerprint Attendance Machine Maintenance Services to our clients across the country. Our services ensure that the installed fingerprint device scans with precision and reduces the chances of mistake.

We are backed by a team of competent professionals who have years of experience and can address any complaint of the client. Biometric Maintenance Services can be availed at reasonable charges.

Why Adaptation Matters

Change is a constant feature of software development. Every project objective is to evolve - systems are upgraded or fixed to provide greater functionality or reduced operating expenses. Controlled introduction of change is vital to a support business.

Ready to upgrade your maintenance experience?

Feel free to give us a call with any questions. We are waiting to hear from you. For bulk requirements, just ask for a custom quote.