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Privacy Policy

Our Privacy Policy

Effective date: August 17, 2026

Mantra Softech (India) Pvt. Ltd. ("us", "we", or "our") operates the https://www.mantratec.com website (the "Service").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Digital Personal Data Protection (DPDP) Act of India, the General Data Protection Regulation (GDPR) of the European Union, and other applicable global data privacy regulations.


Your Rights (GDPR & DPDP Compliant)

As a data principal or data subject under global data privacy laws, you possess the following rights regarding the personal information we process:

Right to Access: You can request detailed information on what personal data we hold about you and how it is processed.
Right to Correction & Erasure: You have the right to rectify inaccurate personal information or request the complete deletion of your data where processing is no longer required.
Right to Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Restrict or Object: You can object to the processing of your data for direct marketing or restrict processing in specific circumstances.
Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time. You can withdraw your cookie consent instantly by clicking the Cookie Settings link in the footer of our website.

Information Collection And Use

We collect several different types of information for various purposes to provide, improve, and secure our Service for you.

Types of Data Collected

Personal Data

While using our Service (such as filling out our Zoho inquiry forms), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Company name and business address
Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


Third-Party Data Processors

We share or process your personal data with verified third-party processors under strict contractual agreements ensuring compliance with privacy standards:

Zoho CRM: Deployed on our lead generation and discovery call booking forms to store customer inquiries and enable sales communications.
Google Tag Manager: Used to manage analytics and optimization scripts. These cookies are blocked by default and are loaded only after your explicit consent.

Security Of Data

The security of your data is important to us. We implement appropriate technical and organizational measures (such as TLS encryption, firewall access control, and tokenized databases) to protect your personal data. While we strive to use industry-standard means to protect your Personal Data, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.


Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Data Protection Officer (DPO) Contact

If you have any questions about this Privacy Policy, wish to exercise any of your data principal rights, or file a complaint regarding how we process your information, please contact our Data Protection Officer:

Address: Mantra Softech (India) Pvt. Ltd., Ahmedabad, Gujarat, India.